Grant & Grant Marketing Group, Inc. DBA Extreme Health and Wellness

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING

DATA

  • Grant & Grant Marketing Group, Inc. DBA Extreme Health and Wellness ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

  • We collect the following types of information:

    Personal Information:

    • Name, email address, phone number, physical address

    • Payment information when you make a purchase or request a quote

    • Opt-in records and timestamps for all communication channels (SMS, email, etc.)


    Non-Personal Information:

    • IP address, browser type, device information

    • Website usage patterns and analytics

    • Cookies and similar technologies


    Customer Communication:

    • Records of inquiries and service requests

    • Appointment details and preferences

    • Service history and feedback

2. How We Use Your Information

  • We use collected data for:

    • Providing and improving our services

    • Processing transactions and payments

    • Communicating with you about your inquiries, appointments, and promotions

    • Enhancing website functionality and user experience

    • Ensuring security and fraud prevention

    • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

  • Text Message Program Terms & Conditions

    By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

    Opt-In & Consent:

    • You will only receive messages if you have explicitly opted in

    • We maintain timestamped records of all opt-in actions

    • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

    Opt-Out Instructions:

    • You can cancel SMS notifications at any time by replying "STOP"

    • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

    • All opt-out requests are processed immediately.


    Message Frequency & Content:

    • Message frequency varies based on your interactions with our business

    • Messages will be directly related to the services you have requested

    • We do not send promotional content without specific consent


    Help & Support:

    • Reply "HELP" for assistance or contact us at [email protected]

    • Customer support is available during regular business hours


    Carrier Information:

    • Standard message and data rates may apply

    • Carriers are not liable for delayed or undelivered messages

    • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers


    SMS Data Protection Statement

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

  • We do not sell, rent, or trade personal information. We may share information with:

    Service Providers:

    • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
    • SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
    • All service providers are contractually obligated to maintain confidentiality and security

    Legal Compliance:
    • If required by law, legal process, or to protect our rights
    • In response to valid law enforcement requests or court orders

    Business Transfers:
    • In case of mergers, acquisitions, or sale of assets
    • In such cases, your data remains protected under the terms of this policy

    All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

  • We implement and maintain reasonable security measures to protect your personal information:

    • Encryption of sensitive data in transit and at rest
    • Secure access controls and authentication mechanisms
    • Regular security assessments and updates
    • Employee training on data protection
    • Breach notification protocols in accordance with applicable laws
    • Secure backup systems and disaster recovery procedures

    Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

  • We use cookies and similar technologies to:

    • Analyze site traffic and user behavior
    • Remember your preferences
    • Improve website functionality and user experience
    • Measure the effectiveness of our services

    You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

  • You have the right to:

    • Access, update, or delete your personal information
    • Opt-out of marketing emails by clicking "unsubscribe" in our emails
    • Opt-out of SMS messages by replying "STOP"
    • Request information on how we process your data
    • Withdraw consent at any time for future communications
    • Lodge a complaint with a supervisory authority if you believe your rights have been violated


    To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Grant & Grant Marketing Group, Inc. DBA Extreme Health and Wellness.

9. Changes to This Privacy Policy

  • We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

  • If you have questions about this Privacy Policy or how your information is handled, contact us at: Grant & Grant Marketing Group, Inc. DBA Extreme Health and Wellness

    Phone: (850) 322-2725

    Email: [email protected]

    Website: https://extremehealthandwellness.com/

    By using our website and services, you consent to this Privacy Policy.

Extreme Health and Wellness is operated by Grant & Grant Marketing Group, Inc.

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